Q: How do I unsubscribe from Reycreo service?

You can unsubscribe using any one of these three methods:Visit the “Manage Subscriptions” page on MTN Play.Send the unsubscribe keyword for your plan to 2227: STOP REYD (Daily), STOP REYW (Weekly), STOP REYBI (Bi-Weekly), or STOP REYM (Monthly).Dial *305# and select “Active Services”.

Question 1

What is Reycreo Service?

Accepted Answer

Reycreo is a children’s edutainment service combining educational videos, songs, games, stories, creative activities, and interactive features to make learning fun and engaging.

Question 2

How do I subscribe for this service?

Accepted Answer

Click on the “Subscribe” button or select one of the following plans:• Daily: Text REYD to 2227• Weekly: Text REYW to 2227• Bi-Weekly: Text REYBI to 2227• Monthly: Text REYM to 2227

Question 3

What happens after I send the subscription request?

Accepted Answer

You’ll receive a confirmation prompt from MTN. Once confirmed, the cost of your selected plan will be deducted and you’ll receive a welcome SMS with your access link.

Question 4

Do I need to register for the service?

Accepted Answer

No. Your MTN number is your access; no extra registration is needed.

Question 5

What benefits will I enjoy when using the Reycreo service?

Accepted Answer

• Educational videos, songs, and games covering the alphabet, numbers, and fun facts.
• Stories and animated adventures that teach positive values and everyday behaviour.
• Craft, clay, and drawing activities that encourage creativity.
• Interactive features where children can participate and share their creations.

Question 6

Who can use the Reycreo service?

Accepted Answer

Any MTN subscriber, especially families with children aged 3 years and above.

Question 7

What devices can access the application?

Accepted Answer

Any internet-enabled smartphone, tablet, or computer.

Question 8

Do I get notified after my Reycreo service Plan has expired?

Accepted Answer

Yes. MTN will notify you via SMS when your plan expires or renews.

Question 9

How do I unsubscribe from Reycreo service?

Accepted Answer

You can unsubscribe using any one of these three methods:

Visit the “Manage Subscriptions” page on MTN Play.
Send the unsubscribe keyword for your plan to 2227:
STOP REYD (Daily),
STOP REYW (Weekly),
STOP REYBI (Bi-Weekly),
or STOP REYM (Monthly).

Dial *305# and select “Active Services”.

Question 10

What exactly is MTN Play?

Accepted Answer

MTN Play is a single-stop digital platform that aggregates various entertainment and lifestyle content from MTN digital, Value-added services (VAS), rich media services (RMS) and various service providers on an easy-to-use portal powered by MTN. Here you can access products and services like music, games, videos, and a whole lot more that enhance and brighten the lives of our customers.

Question 11

What services are available on the Play Portal?

Accepted Answer

The MTN Play portal offers a diverse range of high-quality content such as mobile games, films, musicals, lifestyle, and educational services at pocket-friendly prices.

Question 12

How do I subscribe to a service on MTN Play?

Accepted Answer

Navigate to the content section of your choice from the Play Portal (https://www.play.mtn.ng/) and click on the banner of the service you desire. You will be sent to the partner website, where you can activate the service with the option to auto-renew or have a one-time subscription.

Question 13

Can I view my Subscription Status?

Accepted Answer

Yes, you can check your subscription status from your profile or from the partner page of the service.

Question 14

Can I unsubscribe from MTN Play services?

Accepted Answer

Yes, you can. To manage all your VAS services on the MTN network, just send the required keyword to the partner's USSD code or dial *305#.

Question 15

What payment options are available on the Play Portal?

Accepted Answer

All services accessible on the Play site are paid for using your MTN airtime balance. In subsequent updates, more payment alternatives will be made accessible.

Question 16

Can I subscribe to services on the Play Portal if I use a different mobile network from MTN?

Accepted Answer

No. Services on the Play portal are available to MTN subscribers only.

Question 17

How do I log into the Play Portal?

Accepted Answer

To explore or view the various services, you do not need to sign in to the Play Portal. When activating a service, you will be requested to enter your phone number or the number for which you intend to subscribe. However, in order to maintain your subscription record, you will be required to log in with your mobile number from the profile section of the portal.

Question 18

Is my information safe on the Play Portal?

Accepted Answer

Yes. The Play portal is secured with a standard SSL certificate. In addition, there’s regular website back up and other standard website security processes are strictly adhered to.

My Account

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

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₦500

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Included with all MTN Play subscriptions

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My Account

Secondary menu

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦300

₦100

₦500

₦200

Included with all MTN Play subscriptions

₦300

₦100

₦500

₦200

CHOOSE AN OPTION

₦300

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