Question 1

Accepted Answer

.

Question 2

What exactly is MTN Play?

Accepted Answer

MTN Play is a single-stop digital platform that aggregates various entertainment and lifestyle content from MTN digital, Value-added services (VAS), rich media services (RMS) and various service providers on an easy-to-use portal powered by MTN. Here you can access products and services like music, games, videos, and a whole lot more that enhance and brighten the lives of our customers.

Question 3

What services are available on the Play Portal?

Accepted Answer

The MTN Play portal offers a diverse range of high-quality content such as mobile games, films, musicals, lifestyle, and educational services at pocket-friendly prices.

Question 4

How do I subscribe to a service on MTN Play?

Accepted Answer

Navigate to the content section of your choice from the Play Portal (https://www.play.mtn.ng/) and click on the banner of the service you desire. You will be sent to the partner website, where you can activate the service with the option to auto-renew or have a one-time subscription.

Question 5

Can I view my Subscription Status?

Accepted Answer

Yes, you can check your subscription status from your profile or from the partner page of the service.

Question 6

Can I unsubscribe from MTN Play services?

Accepted Answer

Yes, you can. To manage all your VAS services on the MTN network, just send the required keyword to the partner's USSD code or dial *305#.

Question 7

What payment options are available on the Play Portal?

Accepted Answer

All services accessible on the Play site are paid for using your MTN airtime balance. In subsequent updates, more payment alternatives will be made accessible.

Question 8

Can I subscribe to services on the Play Portal if I use a different mobile network from MTN?

Accepted Answer

No. Services on the Play portal are available to MTN subscribers only.

Question 9

How do I log into the Play Portal?

Accepted Answer

To explore or view the various services, you do not need to sign in to the Play Portal. When activating a service, you will be requested to enter your phone number or the number for which you intend to subscribe. However, in order to maintain your subscription record, you will be required to log in with your mobile number from the profile section of the portal.

Question 10

Is my information safe on the Play Portal?

Accepted Answer

Yes. The Play portal is secured with a standard SSL certificate. In addition, there’s regular website back up and other standard website security processes are strictly adhered to.

My Account

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦300

₦15

₦100

₦550

₦150

₦40

₦250

Included with all MTN Play subscriptions

₦300

₦15

₦100

₦550

₦150

₦40

₦250

CHOOSE AN OPTION

₦300

My Account

Secondary menu

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦300

₦15

₦100

₦550

₦150

₦40

₦250

Included with all MTN Play subscriptions

₦300

₦15

₦100

₦550

₦150

₦40

₦250

CHOOSE AN OPTION

₦300

Login with Phone Number

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