Question 1

What is the service name?

Accepted Answer

GameHop Service

Question 2

What happens after I send the subscription request?

Accepted Answer

You will receive a confirmation SMS to access the content.

Question 3

Do I need to register for the service?

Accepted Answer

No

Question 4

What benefits will I enjoy when using this service?

Accepted Answer

Varieties of games

Question 5

Who can use this service?

Accepted Answer

Everyone who subscribes can access the service

Question 6

What devices can access the application?

Accepted Answer

Smartphone with internet

Question 7

Do I get notified after my service plan has expired?

Accepted Answer

Yes, you will receive an SMS notification when your plan is about to expire.

Question 8

How do I unsubscribe from this service?

Accepted Answer

*305#

Question 9

What exactly is MTN Play?

Accepted Answer

MTN Play is a single-stop digital platform that aggregates various entertainment and lifestyle content from MTN digital, Value-added services (VAS), rich media services (RMS) and various service providers on an easy-to-use portal powered by MTN. Here you can access products and services like music, games, videos, and a whole lot more that enhance and brighten the lives of our customers.

Question 10

What services are available on the Play Portal?

Accepted Answer

The MTN Play portal offers a diverse range of high-quality content such as mobile games, films, musicals, lifestyle, and educational services at pocket-friendly prices.

Question 11

How do I subscribe to a service on MTN Play?

Accepted Answer

Navigate to the content section of your choice from the Play Portal (https://www.play.mtn.ng/) and click on the banner of the service you desire. You will be sent to the partner website, where you can activate the service with the option to auto-renew or have a one-time subscription.

Question 12

Can I view my Subscription Status?

Accepted Answer

Yes, you can check your subscription status from your profile or from the partner page of the service.

Question 13

Can I unsubscribe from MTN Play services?

Accepted Answer

Yes, you can. To manage all your VAS services on the MTN network, just send the required keyword to the partner's USSD code or dial *305#.

Question 14

What payment options are available on the Play Portal?

Accepted Answer

All services accessible on the Play site are paid for using your MTN airtime balance. In subsequent updates, more payment alternatives will be made accessible.

Question 15

Can I subscribe to services on the Play Portal if I use a different mobile network from MTN?

Accepted Answer

No. Services on the Play portal are available to MTN subscribers only.

Question 16

How do I log into the Play Portal?

Accepted Answer

To explore or view the various services, you do not need to sign in to the Play Portal. When activating a service, you will be requested to enter your phone number or the number for which you intend to subscribe. However, in order to maintain your subscription record, you will be required to log in with your mobile number from the profile section of the portal.

Question 17

Is my information safe on the Play Portal?

Accepted Answer

Yes. The Play portal is secured with a standard SSL certificate. In addition, there’s regular website back up and other standard website security processes are strictly adhered to.

My Account

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦150

₦500

Included with all MTN Play subscriptions

₦150

₦500

CHOOSE AN OPTION

₦150

My Account

Secondary menu

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦150

₦500

Included with all MTN Play subscriptions

₦150

₦500

CHOOSE AN OPTION

₦150

Login with Phone Number

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