Question 1

What is the service name?

Accepted Answer

Festtoplay Game Portal is an exciting gaming platform that offers users the opportunity to subscribe to various game packs at a one-stop shop. With this gaming portal, users can enjoy a wide range of games and immerse themselves in a world of entertainment.

Question 2

How do I subscribe to this service?

Accepted Answer

Through the Keyword and web URL:

Question 3

What happens after I send the subscription request?

Accepted Answer

Once the subscription is sent, billing happens, and content is accessible.

Question 4

Do I need to register for the service?

Accepted Answer

No, you do not need to register.

Question 5

What benefits will I enjoy when using this service?

Accepted Answer

You have access to multiple genres of sports.

Question 6

Who can use this service?

Accepted Answer

Everyone can access the service.

Question 7

What devices can access the application?

Accepted Answer

Smart phone

Question 8

Do I get notified after my service plan has expired?

Accepted Answer

Yes

Question 9

How do I unsubscribe from this service?

Accepted Answer

Subscription can be via SMS, web, etc.

Question 10

What exactly is MTN Play?

Accepted Answer

MTN Play is a single-stop digital platform that aggregates various entertainment and lifestyle content from MTN digital, Value-added services (VAS), rich media services (RMS) and various service providers on an easy-to-use portal powered by MTN. Here you can access products and services like music, games, videos, and a whole lot more that enhance and brighten the lives of our customers.

Question 11

What services are available on the Play Portal?

Accepted Answer

The MTN Play portal offers a diverse range of high-quality content such as mobile games, films, musicals, lifestyle, and educational services at pocket-friendly prices.

Question 12

How do I subscribe to a service on MTN Play?

Accepted Answer

Navigate to the content section of your choice from the Play Portal (https://www.play.mtn.ng/) and click on the banner of the service you desire. You will be sent to the partner website, where you can activate the service with the option to auto-renew or have a one-time subscription.

Question 13

Can I view my Subscription Status?

Accepted Answer

Yes, you can check your subscription status from your profile or from the partner page of the service.

Question 14

Can I unsubscribe from MTN Play services?

Accepted Answer

Yes, you can. To manage all your VAS services on the MTN network, just send the required keyword to the partner's USSD code or dial *305#.

Question 15

What payment options are available on the Play Portal?

Accepted Answer

All services accessible on the Play site are paid for using your MTN airtime balance. In subsequent updates, more payment alternatives will be made accessible.

Question 16

Can I subscribe to services on the Play Portal if I use a different mobile network from MTN?

Accepted Answer

No. Services on the Play portal are available to MTN subscribers only.

Question 17

How do I log into the Play Portal?

Accepted Answer

To explore or view the various services, you do not need to sign in to the Play Portal. When activating a service, you will be requested to enter your phone number or the number for which you intend to subscribe. However, in order to maintain your subscription record, you will be required to log in with your mobile number from the profile section of the portal.

Question 18

Is my information safe on the Play Portal?

Accepted Answer

Yes. The Play portal is secured with a standard SSL certificate. In addition, there’s regular website back up and other standard website security processes are strictly adhered to.

My Account

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦200

₦500

₦100

Included with all MTN Play subscriptions

₦200

₦500

₦100

CHOOSE AN OPTION

₦200

My Account

Secondary menu

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦200

₦500

₦100

Included with all MTN Play subscriptions

₦200

₦500

₦100

CHOOSE AN OPTION

₦200

Login with Phone Number

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