Question 1

How do I get started with Audapp?

Accepted Answer

To embark on your Audapp journey, you'll need an active MTN number. Simply input your number, create a password, and enter the OTP code sent to your phone to activate your account.

Question 2

Can I have more than one Audapp account?

Accepted Answer

While your phone number is linked to one account, you can log in on multiple devices using the same number.

Question 3

Where can I find the episodes I've downloaded on Audapp?

Accepted Answer

Your downloaded files are neatly organized under the Downloads tab on the app.

Question 4

Is Audapp suitable for children?

Accepted Answer

Absolutely! Audapp offers various categories, including an Education category, providing content suitable for children.

Question 5

What if the episodes on Audapp aren't playing?

Accepted Answer

Ensure a stable internet connection. If issues persist, try restarting the app. If all else fails, check the app’s FAQ section for more troubleshooting tips.

Question 6

Can I rewind or forward while listening to an episode on Audapp?

Accepted Answer

Yes, you can! Use the skip back and forward buttons or preset the playback skip duration according to your preference.

Question 7

I can't download an episode on Audapp. What should I do?

Accepted Answer

Ensure an active internet connection and sufficient memory space on your device.

Question 8

What happens when I follow a podcaster on Audapp?

Accepted Answer

Following a podcaster ensures you get notified about new episodes, enhancing your listening experience with recommended similar podcasts.

Question 9

How can I find a specific podcast on Audapp?

Accepted Answer

Use the search bar with the right keywords like title and podcaster’s name. You can also browse through categories and genres.

Question 10

My downloaded files on Audapp are not playing. What might be the issue?

Accepted Answer

The file might be corrupted. Ensure sufficient memory space, delete the file, and download it again.

Question 11

Can I register on Audapp if my line is ported?

Accepted Answer

Yes! As long as you're on the MTN network, you can register for the podcast service.

Question 12

What does the "E" next to an episode title on Audapp mean?

Accepted Answer

The ‘E’ symbol indicates that the episode contains explicit content.

Question 13

Can I view my listening history on Audapp?

Accepted Answer

Certainly! Your listening history is conveniently located under the “Profile” tab.

Question 14

Can I create more than one playlist on Audapp?

Accepted Answer

Absolutely! Audapp allows you to create multiple playlists and add episodes to different playlists.

Question 15

What should I do if Audapp crashes?

Accepted Answer

Navigate to your ‘Profile page,’ select ‘Give Feedback,’ and provide details of the crash. If the issue persists, try reinstalling the app.

Question 16

Can I store downloaded episodes on my SD card through Audapp?

Accepted Answer

Downloaded episodes are exclusive to the app and cannot be stored on your device’s local storage.

Question 17

What if I didn't receive a 5-digit token/code on Audapp?

Accepted Answer

If you recently ported to MTN, the delay might be due to network issues. Click "resend token." If the problem persists, call customer care at 180.

Question 18

Discover the latest, most trending audio experiences. Join Audapp, your top audio platform in Nigeria.

Accepted Answer

My Account

Audapp

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