Question 1

What is Instant Game?

Accepted Answer

This is a gaming service that allows subscribers to play an instant game in the premium category .Users can send an SMS keyword to a shortcode and receive instant matching or non -matching number.

Question 2

How much does Instant Game service cost?

Accepted Answer

100 daily and 200 weekly.

Question 3

How do I subscribe for this service?

Accepted Answer

Click on the "Subscribe" button OR text IG3 to 20781 for daily and Text IG7 to 20781 for weekly.

Question 4

What happens after I send the subscription request?

Accepted Answer

The fee will be deducted and you receive an instant matching or non -matching number via SMS.

Question 5

Do I need to register for the service?

Accepted Answer

Yes.

Question 6

What benefits will I enjoy when using the Instant Game service?

Accepted Answer

By matching the correct numbers, participants stand the chance to win Cash Prizes and Airtime.

Question 7

Who can use the Instant Game service?

Accepted Answer

All MTN users.

Question 8

What devices can access the application?

Accepted Answer

All Phone devices that use the MTN network.

Question 9

Do I get notified after my Instant Game Plan has expired?

Accepted Answer

Yes.

Question 10

How do I unsubscribe from Instant Game service?

Accepted Answer

Visit the "Manage Subscriptions" page on MTN Play OR Text “STOP IG3” to 13276 for daily plan or “STOP IG7” to 13276 for weekly plan.

Question 11

What exactly is MTN Play?

Accepted Answer

MTN Play is a single-stop digital platform that aggregates various entertainment and lifestyle content from MTN digital, Value-added services (VAS), rich media services (RMS) and various service providers on an easy-to-use portal powered by MTN. Here you can access products and services like music, games, videos, and a whole lot more that enhance and brighten the lives of our customers.

Question 12

What services are available on the Play Portal?

Accepted Answer

The MTN Play portal offers a diverse range of high-quality content such as mobile games, films, musicals, lifestyle, and educational services at pocket-friendly prices.

Question 13

How do I subscribe to a service on MTN Play?

Accepted Answer

Navigate to the content section of your choice from the Play Portal (https://www.play.mtn.ng/) and click on the banner of the service you desire. You will be sent to the partner website, where you can activate the service with the option to auto-renew or have a one-time subscription.

Question 14

Can I view my Subscription Status?

Accepted Answer

Yes, you can check your subscription status from your profile or from the partner page of the service.

Question 15

Can I unsubscribe from MTN Play services?

Accepted Answer

Yes, you can. To manage all your VAS services on the MTN network, just send the required keyword to the partner's USSD code or dial *305#.

Question 16

What payment options are available on the Play Portal?

Accepted Answer

All services accessible on the Play site are paid for using your MTN airtime balance. In subsequent updates, more payment alternatives will be made accessible.

Question 17

Can I subscribe to services on the Play Portal if I use a different mobile network from MTN?

Accepted Answer

No. Services on the Play portal are available to MTN subscribers only.

Question 18

How do I log into the Play Portal?

Accepted Answer

To explore or view the various services, you do not need to sign in to the Play Portal. When activating a service, you will be requested to enter your phone number or the number for which you intend to subscribe. However, in order to maintain your subscription record, you will be required to log in with your mobile number from the profile section of the portal.

Question 19

Is my information safe on the Play Portal?

Accepted Answer

Yes. The Play portal is secured with a standard SSL certificate. In addition, there’s regular website back up and other standard website security processes are strictly adhered to.

My Account

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦20

₦50

₦100

Included with all MTN Play subscriptions

₦20

₦50

₦100

CHOOSE AN OPTION

₦20

My Account

Secondary menu

Choose your preferred plan and click on "Subscribe"

Select a mode of payment (e.g airtime, card, transfer, momo etc.)

Confirm transaction and start enjoying the service

₦20

₦50

₦100

Included with all MTN Play subscriptions

₦20

₦50

₦100

CHOOSE AN OPTION

₦20

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